Customer Service

Order Information

Who is Digital River?

Digital River is an authorized reseller for many companies. We sell antivirus subscriptions, software subscriptions, consumer electronics, and other products through our online stores on behalf of our clients. To learn more about our company, please visit us at digitalriver.com

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I don’t recognize a charge from you on my credit card.

If you have a charge on your recent billing statement with a description such as, "DRI*", "DRI", or "Digital River" and do not recognize this charge, please check your email for any recent confirmation emails for online purchases or subscription renewals.

If you cannot locate any recent emails, you can search for your order using your email address and last 4 digits of your credit card. If you are having difficulty locating your order details, please contact Customer Service.

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